Frequently Asked Questions (FAQs)

Esmeralda, our CEO, can personally visit your home and provide a customized quote in just 10 to 15 minutes. If you prefer, you can also send us a short video tour of your home — we’ll review it and deliver your personalized estimate in record time!

You can pay by Venmo, PayPal and Zelle.

Give us a call, and we will gladly look at the schedule and see if we can accommodate your request. This can not apply to new costumers.

It will be best to book your next cleaning one week ahead, but we will try to fulfill your request. 

Absolutely! We have weekly, biweekly and monthly services. We will assign you a recurrent day and time and the crew will arrive to make your house sparkling clean.

It is up to you, it is your home! Some customers leave the key for us, create a special code on smart doors locks, or simply let us in remotely once we tell them we have arrived.

Unfortunately, we do not offer these types of services at this time. We focus on providing high-quality house cleaning to ensure your home looks and feels its best.

We request a 48-hour cancellation, otherwise we will charge your account 50% of  your fee.

No, we will give you a quote based on the entire cleaning service. Sometimes you might get a crew with 2 people or 3 depending on schedule and the size of your house. 

Aztec Cleaning Services is pet friendly as long as your pet is human friendly.

We offer refrigerator cleaning and oven cleaning at an extra charge depending on the condition.